STT ELECTRICAL SERVICES

Reliability and punctuality emerge as the qualities customers mention most often when describing STT ELECTRICAL SERVICES in Rockhampton. Several reviewers note that the team arrives when promised, responds quickly to urgent calls and follows through without the chasing that many had experienced with other trades. The standard of the finished work is another recurring point, with praise for tidy installations, careful clean-ups and a job done properly the first time.

Reviewers repeatedly name staff members, including Zac, Blake, Jeremy, Georgia, Sam and Rachael, describing them as friendly, courteous and helpful both on site and in the office. Clear communication features often, particularly the transparent pricing that customers say matches the quote, along with the team's willingness to explain options and offer practical advice.

The scope of work described ranges from replacing ovens, lighting fixtures and ceiling fans in homes to restoring mains power after a fallen gumtree tore the supply from a workshop wall. Emergency callouts and commercial jobs for local businesses also appear in the accounts, with quick fault-finding and prompt attendance singled out. Office organisation and scheduling receive consistent mention, and the willingness to fit urgent work into an already busy day is described as a particular strength.

Excellent service and very reliable. Understands the situation and fixes the problem.

Excellent service, very professional staff and tidy work, can't fault them.

We use STT for our business when needing an electrician. Sam and the crew are always accommodating and the price is very transparent

Monday 25 May 2026, Applause, please, for Rachael in the Office, and, for attending sparkies Jeremy, and, Georgia of the pink socks. Excellent organisation, and, on-site work. Everyone gets 5 x Stars. Would happily, HAPPILY, recommend STT Electrical 🎖🎖🎖🎖🎖 Bright sparks all! Professional and courteous service. Would happily recommend this Business.

Had a large gumtree fall onto our workshop, and rip the mains power out of the wall. These guys made time in their already busy day to come down and get our business back up and running ASAP. Great quality work and friendly service.

Had a emergency situation in my shop I called STT and they came straight away just after opening...Found the problem quick and acted on it. So grateful for their quick response and their good customer service as well , its so good to have after having many other trade business that just don't turn up or contact you back and having to chase and chase. So thanks STT very grateful for you good quick service. :)

I recently contacted STT electrical for a quote to supply and install 4 ceiling fans in my house in Rockhampton. Eventually (2 weeks later) got back to me and quoted me $2900 . It seemed a little expensive to me but I needed it done and i was a little time poor so I agreed. On the agreed day of installation the tradesmen arrived over an hour late. My (female) partner hung around as they milled around doing absolutely nothing for the proceeding hour. When she approached them and asked if everything was ok they replied by saying that they will need to install remote control fans. This was part of the original quote. They also complained to her that my meter box wasn’t easy enough to access and the earthing to my house wasn’t up to code. They warned her that they are now in overtime and this was going to “cost us”. They then took an hour to pack up a ladder and left. The next day they retuned and ran earth wires for the fan and installed an earth steak. I understand this is required to meet code. But they carried out this work with absolutely no consultation with myself the bill payer. I was charged for 8 hours of work for them to carry maybe two hours of work bringing my property up to standard.(now I’m not a licensed electrician but I am an auto electrician so I have a good idea of how electricity works and what’s involved in the running of wires ect). In short they completed the job, billed me for $4000 and mangled my meter box. When I questioned the invoice I was told “the boss doesn’t think you were overcharged “ and “I’ll have a word to the boys about your meter box”. I paid the invoice but will absolutely never use STT again and absolutely do NOT recommend. Very disappointed