Anytime Cairns Electrical

Urgent electrical faults are the common thread in this Cairns company's feedback, with Bob named repeatedly for how he handles those calls. A handful of customers describe ringing him when power dropped out in part of a house, when a hot water unit tripped the switchboard, and when a gate motor shorted and left people unable to get out, and finding him quick to reply, quick to turn up and quick to pinpoint the cause.

A point made in several accounts is his willingness to diagnose over the phone instead of booking a paid visit, at times walking people through resetting a thermostat or safety switch and clearing the fault without charging. When parts are needed, the repair is reported as done during the same visit, covering a burned element with its thermostat and a hot water system that other trades had proposed replacing entirely.

Fair charging is a recurring theme, along with his upbeat manner, progress updates while he dealt with the network provider, and his readiness to slot jobs in between existing bookings. Customers value the practical tips left with them so smaller problems can be handled later, and the same attention goes to older Queenslander homes with ageing switchboards and fuses. Bob and his team are also credited with squeezing in extra work at short notice.

Difficult to try and organise a time, doesn’t return calls. After a week of waiting, was then told he’ll have to get a friend to come and have a look. Someone came and had a look on the Friday and found the issue. Required an electrical component replaced and was told it could be done the following week with no extra charge (job would not take very long) Waited another week and confirmed they would come on Friday, tried calling, texting, no response. Waited all day, no one arrived. Very unprofessional service.

This is a business with old school values - a rarity in this day and age. We run a trade business in Portsmith servicing the Defence Supply chain which demands high standards of safety and quality. Bob recently assisted us to keep our electrical gear compliant, and did so promptly and in good spirits, going out of his way to service us. I was taken aback by his professionalism and cheerful service. I have now noted him down as my next go to for electrical work - thank you Bob! : )

Bob kindly helped with a power outage on Sunday, several weeks ago due to tripped switches. Guiding us over the phone with great patience and cheerfulness. Would recommend him. Am sorry for the late review, Bob. All the best.

Got myself into a bit of a desperate situation on a Sunday. Called bob and before booking things in and charging me Sunday rates, he helped me out over the phone which got everything sorted. Honest and helpful, highly recommended.

I had an issue with my old safety switch, I called bob after hours he answered straight away and was very pleasant to talk to, he talked me through a couple of problem solving things and it fixed the problem straight away, and he didn’t change me. Top bloke cheers bob thanks for your help really appreciate it.

A huge thank you to Bob for coming to the rescue when my electric gate shorted and locked us in. He showed up promptly during a busy time, found and fixed the problem quickly. An absolutely pleasure to deal with. Highly recommend!

I called Bob outside of normal business hours, when my electrician wasn’t answering his phone, and he was very helpful. He took the time to answer my questions and provided me with useful information and suggestions that resolved the issue. I’ll use him the next time I need an electrician.