Dynamic Electricians Pty Ltd

Dynamic Electricians Pty Ltd has built a body of feedback in Shepparton that reflects a mix of skilled trade work and recurring frustration with how enquiries are handled by phone. On the positive side, customers repeatedly describe the electrical work itself as prompt and efficient, with several noting that jobs are completed professionally and that the team works in with their needs.

A point that comes up often is fair pricing, and one commercial client, Numurkah Apartments, speaks positively about the service and professionalism received. Ian is named in reviews as helpful and informative, and the quality of the workmanship is linked in those accounts to the quality of the people doing it. Reliability in attending and completing jobs is also mentioned by more than one reviewer.

Against this, a consistent critical theme concerns the initial phone contact: multiple reviewers describe staff answering calls as rude, aggressive or dismissive, with complaints about shouting, a lack of basic greeting and poor listening. These accounts focus on the reception experience rather than the electrical work itself, and some suggest that better customer service on the phone would improve the business. The technical side of the operation continues to draw praise for efficiency, professionalism and pricing.

The person on the phone is rude and disrespectful and doesn’t greet when you call. Put someone professionally on the reception. Who knows how to speak with customers.

Professional and efficient. I will always recommend Dynamic Electricians.

Numurkah Apartments use Dynamic Electricians Pty Ltd and we are happy with their service and professionalism.

Good Sparky's, work in with our needs and fair pricing

Rude and aggressive staff. I tried to call for a service and horrible experience.

I tried to call for a repair to my shop. The staff at the desk was horrible. Shouting and not listening. You need a good person for customer service if needing more business.