1st Call Electrical Services

Brilliant. Wish I called these guys years ago to fix a problem that builder/developer and hardware provider kept pointing me in other directions that I'd given up. Until now... It's fixed through prompt and clear communication, a few days after I accepted the quote, they were here to diagnose the problem and make the repair. Thanks Rowan and Thomas.

⭐⭐⭐⭐⭐ 1st Call Electrical — Exceptional Commercial Trade Partner From the moment we engaged 1st Call Electrical for our boutique yoga and Pilates studio fitout at Millers Junction, Altona North, this team exceeded every expectation we had of a commercial electrical contractor. Our project presented genuine technical complexity from the outset. Working within a converted warehouse with a double-height ceiling of 5–6 metres, they installed two split system HVAC units, with all cabling and conduit run through the full height of the ceiling void using a scissor lift. The external condensers were installed on the rooftop, also requiring scissor lift access, and this is where the complexity truly tested the team. The Owners Corporation was particularly particular about condenser positioning on the roof, requiring drawings to be revised, resubmitted and reworked multiple times to meet their exacting requirements. Not once did anyone on this team make us feel like that was a burden. What sets 1st Call Electrical apart isn't just technical capability — it's the people and how they operate. **Arthur** on the tools was diligent, careful and took real pride in the quality of his work, leaving the site cleaner than he found it. **Luke**, who managed the project and produced all drawings and plans, is one of those rare people who is equally exceptional with both the technical work and the human side of the job. He organised FaceTime calls first thing in the morning so we could review progress and make decisions before I headed into my day job — a small gesture that made an enormous difference when you're managing a fitout remotely and against the clock. And then there's Rowan, the owner. In a world where business owners are often impossible to reach, Rowan reached out to me on a Saturday — unprompted — to talk through the proposal, fully aware of our approaching opening date and the time pressures we were under. That level of ownership, care, and commercial awareness is simply exceptional. We were so impressed that we've immediately engaged the team again for the next phase of our fitout — installation of six double GPOs throughout Studio 1. When you find people this good, you don't look anywhere else.. If you are running a commercial project — particularly one with technical complexity, compliance requirements, and real time pressure — 1st Call Electrical deserves to be your first and only call. Highest possible recommendation, without reservation Olga, Founder & Studio Director, Novara Yoga + Pilates 15 Lester Drive, Altona North

Excellent communication and genuine service. They were more concerned with helping me out with my electrical emergency and making sure our home and family were safe, than they were about getting business. I will definitely be calling them for all future electrical needs. Absolutely amazing service.

Quick turnaround from customer service to quote and book in an appointment. The team arrived on time at the appointment and effectively get things done and most importantly, at reasonable price! Thank you!

My main safety switch recently tripped, so I searched online and immediately called 1st Call Electrical to arrange for someone to come out and identify the faulty appliance. Luke called me back straight away and said he could likely help over the phone instead. He patiently guided me through all the necessary steps, and we were able to resolve the issue without needing a service call. I was extremely impressed with Luke’s honesty, professionalism, and customer service. He easily could have charged me for a call-out, but instead took the time to help me fix the problem myself — which is rare these days. I would definitely use 1st Call Electrical again and highly recommend them to others.

The technician was courteous and thorough. He made sure the equipment was working before he left. From my first contact with 1st call to the completed work, I have been impressed with the communication and follow-up.

I was attended by Nathan and his work is peak to perfection!! I needed the telephone port brought back and he took great care of the renovated areas and everything works! Thank you 1st Electrical!!