Rolly’s Electrical

In Townsville and the surrounding districts, Rolly's Electrical has built a steady following through solar and air conditioning work. A recurring theme across feedback is the ease of dealing with the team from first contact to final invoice, with several customers noting that communication runs smoothly and that promises made at the quoting stage are honoured during the job. The scope of work described is varied: solar installations at homes and businesses, replacement of old box and split-system air conditioners, oven and fan installation, test and tag, safety checks and general maintenance.

A number of reviews mention punctuality and quick completion, alongside fair pricing and transparency about costs, with no hidden charges reported. Tidiness is another consistent point, one account describing the workspace left spotless after the job. Rolly himself is named often, praised for talking customers through each stage, for friendly and professional conduct, and for flagging unrelated electrical issues noticed on site. Workmanship on air conditioning replacements is described as careful, including neat routing of condensation pipework. The same crew handled servicing and replacement of split systems for a commercial client, an outcome described as excellent, and the long-term repeat custom speaks to reliability.

We had our air conditioning units serviced by Rolly’s, but shortly afterwards one of the units began leaking. We contacted the company to rectify the issue, which ultimately required several visits before it was resolved. Approximately three months later, we received an invoice that was around three times the cost of a standard air conditioning service. The invoice contained no itemised breakdown, and despite requesting clarification on multiple occasions, we continued to receive overdue payment notices without any explanation of the charges. Around three weeks after the invoice was issued, we finally received a phone call explaining the charges. However, the explanation differed from what the technician had advised us at the time the rectification work was undertaken, which left us confused about the basis of the invoice. After discussing the matter with the company, the invoice was reduced and we promptly paid the revised amount. We also had additional electrical work completed to install power points. While the work itself was completed, the electricians left a significant amount of mess that we had to clean up ourselves. Overall, our experience was disappointing. Better communication, greater transparency around billing, and more attention to leaving the work area clean would have made for a much better customer experience.

It is always a great experience with the Rolly's Electrical Team. From the initial contact, coming onsite to quote, to do the works and the admin/ invoicing to close out. Communication is easy, they do what they say they will do. Over the years I have had solar installed old aircons replaced and random maintenance required. 5 Star service!

We been using Rolly’s Electrical for our home, office and investment properties for the last 3 years. They have always provided us with quality workmanship and been extremely responsive when we’ve required urgent solutions to some challenging electrical problems.

Rolly and the team are fantastic. Turned up when they said they would got the job completed quickly and efficiently for a fair price. Would definitely use again.

Have used Rolly’s for the past 6 or so years and never had any problems! Would recommend to anyone looking for a electrician

Great service and very efficient. Job well done guys Thankyou

Had the Rolly's team service and replace some split systems for a client of mine. Fantastic crew and great workmanship!