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Emergency & After-Hours

Protected Electrical & Data - Emergency Electrician Canberra

5.0 · 51 reviewsSee reviews ↓
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What customers say

Based on genuine customer reviews

Emergency electrical work, after-hours call-outs and fault finding for homes across Canberra and surrounds form the core of what this business handles, and the accounts left by customers return to the same handful of strengths. Several reviewers describe Rick as professional, courteous and prompt, often arriving sooner than expected and finishing the job ahead of schedule. An aspect raised across a number of reviews is his willingness to answer the phone late at night and attend straight away, whether the problem is a failed kitchen circuit, a puzzling power outlet or a circuit supporting critical medical equipment.

A number of reviews mention that he troubleshoots carefully, explains the fault in plain terms and offers options before carrying out the repair. Clear communication runs through the feedback, from the first call through to the explanations given on site. Customers also note fair pricing for the work performed and remark on how tidy and complete the finished job is. The tone is consistently warm, with people describing him as friendly, patient and trustworthy, and many say they would engage him again for future electrical needs.

Reviews (15 of 51)

Reviews are taken from publicly available sources.

EV
Emma van Overdyk12 November 2025

Rick responded to my email enquiry with a call within a minute! He came the next day as it was a non urgent job and identified the issue with my induction cooktop within minutes. Definitely recommend Rick and will be using him for all my electrical gremlins in the future 😊 thanks Rick.

CB
Camille Bateman15 August 2025

A lovely guy who really helped me out and fixed the problem really quickly. And really reasonably priced. A really trustworthy company. Definitely recommend!

PD
Pat Daly1 June 2025

In the middle of a long weekend, with a very ill occupant & lots of family around, our kitchen circuit failed. Connected to this circuit was the critically important oxygen concentrator. Rick arrived within 20 minutes! He was helpful, supportive, respectful & very competent. He troubleshot the problem, gave us some options, helped us make a decision & then installed the fix. Is there anyway I can put 10 STARS in this review for Rick!?!?!

JK
James Kingsmill17 January 2025

Rick was fantastic - friendly, professional, timely, and the job was done to a very high standard. I would absolutely engage him again.

ME
Marina Erland3 July 2024

Rick is an absolute gem and would highly recommend. Super efficient, professional and friendly. His work is flawless. Can't thank him enough.

AK
Anestis Kozakis13 February 2023

I called two Electrical Services that claimed to be 24/7 or After Hours. Left messages on both. One never got back to me and the other one got back to me 10 hours later. The third service I called was Protected Electrical & Data. Answered the call immediately, and when I explained the issue, he said he would be out in 30 minutes, which he was. Abolutely friendly and professional service, and knew exactly what he needed to be done. Would wholly recommend Protected Electrical & Data to anyone.

N
Naomi1 June 2022

Absolutely fantastic out of hours service from Rick! He answered the phone at 11pm (unlike other out of hours services), came straight around, was polite and helpful, and solved the problem super quickly. Would recommend 100% and will certainly use again. Thank you!

Contact

📍5 Gregg Pl, Crestwood NSW 2620
☎+61468849710
🌐http://www.protectedelectrical.com.au/
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00
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